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World's Leading Management Thinker 2021

Ben Whitter is the author of the ground-breaking books, Employee Experience (2019), Human Experience at Work (2021), Employee Experience (2022 2nd Edition), and Employee Experience Strategy (2023). Ben is consistently regarded as the world's leading authority on employee experience and his compelling work has reached millions of business leaders worldwide. 


Recognized by Thinkers50 as one of the World's leading management thinkers, one of the top 30 most influential HR Thinkers in the UK by HR Magazine, and one of the top 30 organizational culture keynote speakers globally, Ben is at the forefront of shaping a new world of work. Fully featured by The Times and People Management, his Holistic Employee Experience (HEX) model is trusted, used and referenced by the world's leading companies and brands. 

Ben's work, in practice and theory, has been acclaimed at the highest levels; he is a winner of numerous local, regional and national awards including the prestigious 'best in the UK' Training Journal Award. Ben's approach has been backed publicly by UK Parliament, the world's leading organisations, and by the British Royal family; one of his HR projects received an official Royal visit and was also endorsed by King Charles III. 

Working across cultures and contexts, Ben is a unique global voice in the world of work and is a prolific international keynote speaker, writer, coach, and advisor; his work has been featured by Forbes, BBC, The Economist, and HR publications worldwide and he has given keynotes on EX in 40+ countries. He is frequently invited to share his research at major industry events, major corporations, and delivers workshops on EX worldwide. 


As CEO of HEX Organization, Ben and his team help the world’s leading organisations to build and elevate their EX strategies to deliver exceptional human and business outcomes.  Ben also founded the digital and globally-delivered HEX Practitioner Programme - an exclusive space and certification for the leading EX professionals and teams globally. 


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